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Customer Service Agent (Arabic Speaker) Job in Sharjah at Black Pearl

Black Pearl
📍 Sharjah, Sharjah 📅 Posted November 5, 2026 ⏳ Apply before December 5, 2026
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Position Overview

Job Description

Customer Service Agent (Arabic Speaker) at Black Pearl

Black Pearl Consult is seeking a dedicated Customer Service Agent who is fluent in Arabic to join their team in Sajja, Sharjah. This role is essential for supporting daily customer service operations and ensuring a positive experience for all customers.

Job Overview

The Customer Service Agent will be responsible for addressing customer inquiries, providing information about products and services, and resolving issues promptly. The ideal candidate will possess excellent communication skills and a strong customer-oriented mindset.

Responsibilities

  • Respond to customer inquiries via phone and in-person.
  • Provide accurate information regarding products and services.
  • Assist customers in resolving complaints and issues efficiently.
  • Maintain detailed records of customer interactions and transactions.
  • Collaborate with other team members to enhance customer service delivery.
  • Stay updated on product knowledge and company policies.

Eligibility

To be considered for this position, candidates must meet the following eligibility criteria:

  • Fluency in Arabic is required.
  • Strong communication skills in English are preferred.
  • Proven experience in a customer service role is advantageous.

Qualifications

While specific educational qualifications are not detailed, candidates should demonstrate a strong understanding of customer service principles and practices.

Experience

Previous experience in a customer service environment will be beneficial for this role, particularly in handling customer inquiries and resolving issues effectively.

Skills

  • Excellent interpersonal and communication skills.
  • Strong problem-solving abilities.
  • Ability to work in a fast-paced environment.
  • Organizational skills and attention to detail.

Employment Details

The position is based in Sajja, Sharjah, and involves working closely with customers to deliver exceptional service. The working hours and specific employment details will be discussed during the interview process.

How to Apply

Interested candidates should apply through the official application method provided with this vacancy.

Job Application Safety

Applicants are advised to be cautious and avoid paying unauthorized persons during the application process. Always verify the official employer and application channel.