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Senior Officer, Payment Investigation (Emiratised Role) Job in Abu Dhabi at First Abu Dhabi Bank

First Abu Dhabi Bank
📍 Abu Dhabi, Abu Dhabi 💼 full-time 📅 Posted October 28, 2026 ⏳ Apply before November 27, 2026
Officer - Operations
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Position Overview

Job Description

The Senior Officer, Payment Investigation role at First Abu Dhabi Bank is a vital position based in Abu Dhabi. This Emiratised role focuses on managing payment exceptions and ensuring the smooth reconciliation of Nostro and Inter-Branch accounts. The successful candidate will play a critical role in overseeing payment investigations, identifying discrepancies, and implementing solutions to enhance payment processing accuracy.

Job Overview

The Senior Officer will be responsible for managing payment-related issues effectively, requiring a blend of analytical skills and operational expertise. This position is essential for enhancing the operational efficiency of payment processes within the organization.

Responsibilities

  • Manage payment exceptions and investigate discrepancies to ensure accurate processing.
  • Reconcile Nostro and Inter-Branch accounts, ensuring that all transactions are accounted for.
  • Coordinate with internal teams to resolve payment-related issues and improve overall efficiency.
  • Prepare reports on payment investigations and present findings to management.
  • Implement best practices for payment processing and investigation procedures.

Eligibility

To qualify for the Senior Officer, Payment Investigation position, candidates must meet the following criteria:

  • Must be a UAE national.
  • Proven experience in payment operations or a related field.
  • Strong analytical and problem-solving skills.

Qualifications

Ideal candidates should possess:

  • A relevant degree in finance, business administration, or a related field.
  • Professional certifications related to finance or payment operations are an advantage.

Experience

Candidates should have a minimum of 3 years of experience in payment processing, investigations, or financial operations. Experience in a banking or financial institution is preferred.

Skills

The following skills are essential for this role:

  • Excellent attention to detail.
  • Strong communication and interpersonal skills.
  • Ability to work under pressure and meet tight deadlines.
  • Proficient in using financial software and tools.

Employment Details

This is a full-time position based in Abu Dhabi. The successful candidate will be expected to work standard office hours, with additional hours as necessary to meet project deadlines.

How to Apply

Interested candidates should apply through the official application method provided with this vacancy.

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